Took Family for dinner last night. Antichok starter was nowhere near the usual taste - poor - something wrong with the cheese. Ordered a full rack of dry rub ribs to share with my wife and surprisingly, the server brought 2 half racks; one burnt black and the other was fine. Complaints to server was met with a casual "oh okay" but that is not okay. For the last 3 years, this is our family:s best restaurant but yesterday was a big disappointment. Please make it right or you lost my family and all the friends we bring there.
The food was amazing but not better than our waiter Bryheem King's excellent customer service. He was the best waiter I've ever had In my life
I just tried to reserve a date December 9th for 25 people and got told no , they couldn't do it. They didn't want angry waiting customers. I get it , but for a meal and a drink on the low side it would equal $20. 25×20=500..... $500 you just missed out on a huge profit.
Had lunch here today with friends. Great experience and wonderful waitress. It was her first day and she was sweet and helpful. I would ask for her on our return
I was trying to be respectful so you could maybe put extra staff on but I guess we all will just show up the day of!! Or we will give someone else that $500 !!
Went there with my family. The place was empty on a Tuesday as expected but the food took a while to come out. Even the drinks took some time. When we finally got our drinks my premium Long Island was very watered down. Definitely not top shelf. Also my wife who does not drink much said her drink was too weak. That's a first we have known each other for years. When my wife complained they said we can make it stronger but there is additional cost. How about making it right the first time around. The look I gave her she knew she was in the wrong. I recommend food and soda or juice but dont waste your money on liquor. You will get ripped off with watered down juice.
Ruby Tuesday is a US Bar based in Pottstown, Pennsylvania. Ruby Tuesday is located at 18 Lightcap Rd, Pottstown, PA 19464, USA.
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